Exchange and Refund Policy

Thanks for shopping at FARAH WAGDY SHOP

Exchange & Refund

You can exchange or refund an item while the courier is waiting.
If someone else received your order at the requested address, you have one day to exchange or refund an item from the date you received it.
To be eligible for a refund, your item must be unused and in the same condition that you received it. Furthermore, your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we received your refunded item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved we will initiate a refund to your credit card ( or the original method of payment). You will receive the money within a certain amount of days depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us please contact us through shop@farahwagdy.com