Exchange and Refund Policy
Thanks for shopping at FARAH WAGDY SHOP
Exchange & Refund
- You must receive the item & the courier must collect the money. For exchange or refund, you will send us an email or DM us & we will handle it from there.
- For refund, the courier will get back to you the next day with the amount you paid for & will take the item from you right away.
- For exchange, the courier will get back to you within 1-2 days with the item you want to exchange with. You will have to pay shipping fees for exchange.
- To be eligible for a refund, your item must be unused and in the same condition that you received it. Furthermore, your item must be in the original packaging.
- Once we receive your item, we will inspect it and notify you that we received your refunded item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved we will initiate a refund to your credit card ( or the original method of payment). You will receive the money within a certain amount of days depending on your card issuer's policies.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us please contact us through firstname.lastname@example.org